CONTACT & SUPPORT

Good support.
A human touch.

We’re here to help you get the most out of Decibel Meter.

A HELPFUL HEAD START

Let’s find
your answer.

Include your device model, iOS version, app version, and a brief description when contacting us. Never send passwords or payment card details.

How do I restore my Pro purchase?

Open App Settings and select Restore Purchases. Use the Apple account of the original purchase.

How do I cancel my subscription?

Open iOS Settings → your name → Subscriptions. Deleting the App does not cancel a subscription.

How do I request a refund?

Visit reportaproblem.apple.com. Apple processes payments and refunds subject to its policies and applicable law.

Why isn’t the meter measuring?

Enable microphone permission in iOS Settings. Audio is analyzed on your device.

Can I use readings for safety decisions?

Readings are informational estimates affected by hardware, calibration, placement, and surroundings. They do not replace certified equipment or professional advice.